RETURN RULES & RESTRICTIONS

RETURN RULES
  • We accept returns of product shipped within HONG KONG only. 

  • We do not accept returns for items shipped internationally.

  • Returns of full-price merchandise must be made within 30 days of purchase.

  • Sale merchandise cannot be returned.

  • Products must be unused, unworn, and in good condition with original hangtags and packaging attached. All original packaging must be intact.

  • Price adjustments will be honored within 7 days of the original purchase date and will be refunded in the original form of payment.

  • Only items purchased through GIGILEATHER.COM may be returned to our online warehouse. Items purchased through any of our other online store platflorms must be returned to the place of purchase.

  • Items purchased on gigileahter.com may be returned or exchanged at our HONG KONG OFFICE.

  • We do not support returns, reships, or re-credits for items shipped internationally.

  • Surprise sale and select promotions are considered sale merchandise and cannot be returned online or in our office.

 

RETURN RESTRICTIONS
  • We do not accept returns for items shipped outside of Hong Kong.

  • We are unable to support exchanges through our online store. You must present the original packing slip at our Hong Kong office. Without your packing slip, you will be offered an exchange or merchandise credit for the current selling price of the item.

  • In the case of items damaged during shipment, Please contact our customer care team immediately at 852-26120008.

 

INTERNATIONAL RETURNS
  • We do not accept returns for items shipped outside of Hong Kong

    for questions about your international order please contact us at customerservice@gigileather.com or call us at 852-26120008